Delivery Information

Welcome to PetNutriotics™! We are committed to providing you with a seamless and satisfying shopping experience. Below are the details of our shipping policy:

Shipping Rates:

Orders Below £30: Shipping costs will be applied at checkout based on your location.
Orders £30 and Above: Enjoy free shipping on us!

Processing Time:

All orders received before 11am are processed the same day.
Orders are not shipped or delivered on weekends or holidays.

Shipping Carriers:

We use a variety of shipping carriers to ensure your order reaches you as quickly as possible. The carrier is selected based on the most efficient delivery for your location.

Delivery Estimates:

Standard Shipping: 3-5 business days
Delivery times may vary depending on your location, order volume, and other factors beyond our control.

Order Tracking:

Once your order has shipped, you will receive an email with tracking information. You can use this information to check the status and estimated delivery date of your shipment.

International Shipping:

Currently, we only ship within the United Kingdom. We are working to expand our services to international customers in the future. Please register your interest with us through info@petnutriotics.com :)

Changes to Orders:

If you need to make any changes to your order (such as shipping address corrections), please contact our customer service team as soon as possible. Once an order has been processed, we may not be able to make changes.

Lost or Damaged Packages:

If your package is lost or damaged during transit, please contact us immediately.
We will work with the carrier to resolve the issue as quickly as possible.
If your package is confirmed lost or damaged, we will offer a replacement or a refund.

Contact Us:

If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at info@petnutriotics.com.

Thank you for shopping with PetNutriotics™!